FAQs
How do I contact someone if I have a question?
You may send an email to courseevals@kennesaw.edu, or call Academic Affairs at 470-578-6023.
STUDENTS
How are students notified to complete their evaluations?
The course evaluation system sends notifications when evaluations open, as well as several reminders throughout the evaluation period. In addition, students see an active link when they log into their D2L. Faculty should also remind their students during the evaluation period.
I didn’t get a chance to complete my evaluation, now what?
Course evaluations expire on the last day of classes for the term, and that does not include the final exam period. Unfortunately, we are unable to re-open the evaluations after they close.
What if my course evaluations are not in my D2L?
Please contact courseevals@kennesaw.edu and explain the issue.
FACULTY
Can I access my evaluations from Explorance Blue?
As previously announced, we are no longer using Explorance Blue for end of course student evaluations. Effective January 1, 2023, KSU moved to a new product called Watermark Course Evaluations and Surveys (CES).
Course evaluations prior to January 1, 2023 were conducted in Explorance Blue. If you did not download and save prior course evaluation summaries before the system was decommissioned, you will need to contact CourseEvals@kennesaw.edu and request them. Please note that fulfilling any such requests may take several days, so plan accordingly.
Course evaluations prior to June 30, 2018 were conducted in Course Response. If you did not download and save prior course evaluation summaries before the system was decommissioned, please search your email for “Your Course Evaluation Results.” If you still have access to those emails, your evaluations should be attached as a PDF.
How are faculty notified about evaluation periods?
The schedule for course evaluations is available on the CourseEvals website at https://courseevals.kennesaw.edu/schedule.php. Emails are also generated to faculty from the course evaluation system when the evaluations open to students.
How are faculty notified when evaluation reports are accessible?
The schedule for course evaluations is available on the CourseEvals website at https://courseevals.kennesaw.edu/schedule.php. Emails are also generated to faculty from the course evaluation system when the reports are ready to be accessed.
Where can I find the mean scores for our department or college?
The decision to remove this option is based on the literature on course evaluations, which recommends against this practice for several reasons:
- Course evaluation instruments are not designed for comparing faculty to one another (Franklin, 2001); rather, their purpose is to gather student perceptions of a single faculty member teaching a single course. Comparing faculty leads to incorrect inferences and misunderstanding of the data.
- Although the research on student bias in course evaluations is mixed, ratings for instructors who are members of minority groups within their disciplines may be negatively impacted by factors unrelated to their teaching effectiveness, leading to ratings that fall below the department or college mean but don’t reflect their actual teaching (Linse, 2017).
- Departments full of excellent teachers will have an artificially high mean score, which will cause some very good teachers to fall below the statistical mean for that department (Arreola, 2007).
Where can I go to receive help on raising my response rates or interpreting my course evaluation data?
The Center for Excellence in Teaching and Learning (CETL) provides consultations and workshops on these topics. Please see https://facultydevelopment.kennesaw.edu/index.php for more information.
